Retail Focus 9/6/20 – Creating Effective C-Store Loyalty Programs; Duluth Trading Co. Beats Expectations

Our interview guest is Mike Welsh, the chief creative officer for Mobiquity. Mobiquity counts among its clients Kum & Go and Wawa, and Mike discusses considerations that go into developing effective loyalty programs that give c-stores the ability to leverage apps to improve and enhance the customer experience. We discuss Duluth Trading Co. in our news segment, as they beat analyst expectations but warn of potential future shipping pitfalls. And, we look ahead to Giant Eagle’s proposed rollout of cashierless technology in a 100,000 square foot store.