The Retail Focus Podcast
Retail Focus 5/2/22 – ICSC & 2022 Themes in Retail Real Estate; BJ’s Opens Smaller Concept Store

Retail Focus 5/2/22 – ICSC & 2022 Themes in Retail Real Estate; BJ’s Opens Smaller Concept Store

May 3, 2022

Our interview guest is Tom McGee, President and CEO of ICSC, who joins us to discuss the upcoming ICSC event in Las Vegas and themes surrounding retail real estate in 2022. In news, BJ’s Wholesale opens a new store with a smaller footprint, Family Dollar faces down a legal matter, and Hy-Vee issues a perplexing advertorial as they seek to move associates from their corporate office into individual stores.

Retail Focus 4/25/22 – Update on Retail Security & Loss Prevention; Tractor Supply Attracts Millennials

Retail Focus 4/25/22 – Update on Retail Security & Loss Prevention; Tractor Supply Attracts Millennials

April 26, 2022

Our interview guest is Topher Cramm, national account manager at STANLEY Security, who joins us to discuss developments in retail loss prevention over the past year. Main topics of discussion include how new technology is shaping retailers’ approach to loss prevention, how in-store security varies by region, and the question of organized crime. In news, Tractor Supply attracts a younger shopper due to various macro factors and internal initiatives, and we look forward to potential card processing fee increases on the horizon.

Retail Focus 4/18/22 – Retail & Adoption of Cloud-Based Tech; Albertsons Seeks Further Fresh Growth

Retail Focus 4/18/22 – Retail & Adoption of Cloud-Based Tech; Albertsons Seeks Further Fresh Growth

April 19, 2022

Our interview guest is Deviprasad Rambhatla, senior vice president and sector head of retail, services, and transportation at Wipro, who joins us to discuss the findings in their recent report, “The Big Shift.” We dive into retail leaders’ thoughts surrounding cloud-based technologies and best practices of leading companies. In news, Albertsons’ fourth quarter is buoyed by fresh, and they make plans for further development in that category in 2022. And we look ahead to what could be a tumultuous year for Bed Bath & Beyond, who continues to run in place (or even backwards) despite turnaround efforts.

Retail Focus 4/3/22 – Developing a Subscription-Based Retail Program; Academy & lululemon Holiday Sales Up

Retail Focus 4/3/22 – Developing a Subscription-Based Retail Program; Academy & lululemon Holiday Sales Up

April 4, 2022

Our interview guest is Joe Fisch, CEO of Wine Access, who discusses their development of a subscription-based retail program to complement their existing retail sales. He talks about their thought process behind the platform, things they’ve learned along the way, and the importance of customer education in their retail segment. In news, Academy and lululemon both unveil amazing holiday sales numbers, with one planning major revenue growth in 2022. Also, we look ahead to Five Below’s new “Triple-Double” growth roadmap.

You can listen to our partner podcast, Inside the Mind, at https://podcasts.apple.com/us/podcast/inside-the-mind/id1504554183

Retail Focus 3/27/22 – Ollie’s Bargain Outlet to Launch Remodel Program; Recent Retail Book Releases

Retail Focus 3/27/22 – Ollie’s Bargain Outlet to Launch Remodel Program; Recent Retail Book Releases

March 28, 2022

In news, we discuss Ollie’s Bargain Outlet and their plans for 2022, which include the first remodeling program in their company’s history. We look ahead to a lawsuit involving Sam’s Club (Walmart) and BJ’s, as well as Macy’s endeavor to grow their Backstage store-within-a-store concept by over 10% in the next two months. Additionally, we look back to profound retail books released within the last two years and our conversations with their respective authors.

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

You can listen to our partner podcast, Inside the Mind, at https://podcasts.apple.com/us/podcast/inside-the-mind/id1504554183

Retail Focus 3/20/22 – Approaching the Customer Hijacking Issue; Dollar General Seeking More Cooler Doors

Retail Focus 3/20/22 – Approaching the Customer Hijacking Issue; Dollar General Seeking More Cooler Doors

March 21, 2022

Our interview guest this week is Tal Rotman, VP of Alliances and Partnerships at Namogoo, who joins us to discuss the increasingly pervasive issue of customer hijacking, costs to retailers, and how retailers can work with certain apps or add-ons to ensure better margins and conversion rates. In news, Dollar General releases their 2022 plans, which call for more cooler doors and renovating nearly 10% of their store base. Additionally, we look at the recently released Fresh Trends 2022 guide from The Packer.

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

You can listen to our partner podcast, Inside the Mind, at https://podcasts.apple.com/us/podcast/inside-the-mind/id1504554183

Retail Focus 3/13/22 – Revisiting the Role of Brick-and-Mortar; Ulta Beauty Planning for a Big 2022

Retail Focus 3/13/22 – Revisiting the Role of Brick-and-Mortar; Ulta Beauty Planning for a Big 2022

March 15, 2022

Our interview guest this week is Nikki Baird, VP of Strategy at Aptos, who discusses (among other things) the role of the brick-and-mortar store in 2022, how retailers are leveraging their footprint to remove friction for the customer, and trends we may see in brick-and-mortar retail over the next two years. In news, Ulta Beauty not only releases stellar Q4 numbers, but they chart a path toward another year of growth in 2022, and REI expands their member program to include a number of new benefits (including a resale platform).

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

Retail Focus 3/6/22 – Meeting the Demands of Today’s Consumer; Kroger Sees Shifts in Customer Behavior in 2022

Retail Focus 3/6/22 – Meeting the Demands of Today’s Consumer; Kroger Sees Shifts in Customer Behavior in 2022

March 7, 2022

Our interview guest this week is Joel Bines, global co-leader of the retail practice at AlixPartners. He joins the show to discuss his new book, The Metail Economy, and how retailers can leverage the “Six Cs” in differing amounts to ensure they are meeting the needs of today’s consumer. In news, Kroger provides an earnings update, but more importantly, they provide insight on shifts in customer behavior as grocery inflation continues in 2022, and we look ahead to staffing (and stocking) issues at Dollar Tree/Family Dollar, despite positive comps from their most recent quarter.

Retail Focus 2/28/22 – TJX Hopeful for the Spring Season; Foot Locker Forced to Diversify Brand Mix

Retail Focus 2/28/22 – TJX Hopeful for the Spring Season; Foot Locker Forced to Diversify Brand Mix

March 1, 2022

On this week’s show, Layton rejoins the podcast to discuss updates from TJX, which come with company hopes that their supply chain is smoothed out in time for the spring season and their store opening plans for 2022. In addition, Foot Locker is forced towards brand diversification after a major supplier pulls back the reins somewhat on merchandise flow, and we look ahead to Wayfair’s unending and elusive search for profitability and the handful of Kmart stores remaining in the U.S.

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

Retail Focus 2/20/22 – How Retailers Use Predictive Health Analytics; Walmart’s 2022 Outlook

Retail Focus 2/20/22 – How Retailers Use Predictive Health Analytics; Walmart’s 2022 Outlook

February 21, 2022

Our interview guest is Brad Pope, VP of customer success at Kinsa Insights, who discusses ways in which retailers are using predictive health analytics to get a leg up in terms of staffing, inventory, and supply chain management. In news, we look at the fourth quarter that was for Walmart, but more importantly, dive into their forecast for 2022 and how inventory levels and inflation might impact customer flow according to leadership. Additionally, we look ahead to 2022 private label brand sales after the Private Label Manufacturers Association released their yearly report.

Retail Focus 2/13/22 – A View of the Retail Consumer in 2022; A-Class Mall Retail Sees Sales Uptick

Retail Focus 2/13/22 – A View of the Retail Consumer in 2022; A-Class Mall Retail Sees Sales Uptick

February 15, 2022

Our interview guest is Jeremy King, CEO and founder of Attest, who joins the show to discuss Attest’s annual U.S. Consumer Trends Report (available here: https://bit.ly/3JvXBHk). In news, we discuss Simon’s latest update, in which retailers in their properties report a substantial sales increase for the 2021 holiday season. We also look ahead to pricing pressure on two major produce items in grocery stores and briefly touch on a digital grocery preference survey.

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

Retail Focus 2/6/22 – The Current Retail Hiring Landscape; Natural Grocers Sees Sales Uptick

Retail Focus 2/6/22 – The Current Retail Hiring Landscape; Natural Grocers Sees Sales Uptick

February 7, 2022

Our interview guest is Thad Price, CEO of Talroo; he joins us to discuss the current retail hiring landscape, ways retailers are making themselves more attractive to potential future employees, and how hiring events have changed during the pandemic. In news, Natural Grocers showcases an increase in sales and reveals their plans for expansion during calendar 2022 and we look ahead to beauty retail in 2022 after Sally Beauty posted positive sales for their holiday season.

Retail Focus 2/2/22 – The EY Future Consumer Index; the Year in Review for Retail Real Estate

Retail Focus 2/2/22 – The EY Future Consumer Index; the Year in Review for Retail Real Estate

February 3, 2022

Our interview guest is Kristina Rogers, EY’s Global Consumer Industries Leader, who joins the show to discuss their Future Consumer Index; topics include what is driving consumer purchasing decisions in 2022, where customers are finding friction in the retail process, and 2022 trends to watch. In news, we look at CBRE’s recent year-in-review report for retail real estate and what the numbers might mean for retailers and shopping centers both. Additionally, we look ahead to Home Depot’s plans to hire more spring seasonal help than in the recent past.

Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.

Retail Focus 1/23/22 – The 2022 Retail Industry Outlook; Potential Changes for Save A Lot in Florida

Retail Focus 1/23/22 – The 2022 Retail Industry Outlook; Potential Changes for Save A Lot in Florida

January 24, 2022

Our interview guest is Rod Sides, vice chairman and leader of U.S. retail, wholesale, and distribution for Deloitte LLP. He re-joins the show to discuss Deloitte’s recent 2022 Retail Industry Outlook, which covers areas of concern for retailers, anticipated internal investments, and a high-level consumer overview for the year ahead based on a survey of senior retail executives. In news, we look at how a company headed up by former Fresh Thyme executives may be looking to put their spin on Save A Lot in Florida, 2021 online grocery sales movements, and glace at the week to come with Boot Barn and Tractor Supply Company earnings.

Deloitte’s 2022 Retail Industry Outlook may be accessed here: https://bit.ly/3KzYbW1

Retail Focus 1/17/22 – Accessibility in E-Commerce; Big Lots Spies Brick-and-Mortar Growth

Retail Focus 1/17/22 – Accessibility in E-Commerce; Big Lots Spies Brick-and-Mortar Growth

January 18, 2022

Our interview guest is Simon Dermer, executive chairman and co-founder of eSSENTIAL Accessibility, who joins us to discuss the importance of e-commerce accessibility, commonly overlooked areas for retailers, and why accessibility is of vital importance in digital retail. In news, we look at Big Lots’ plans for brick-and-mortar expansion over the next several years, Office Depot’s split being put on hold for now, and look ahead to a large beverage industry takeover.

Retail Focus 1/9/22 – Building an Effective Retail Promotions Platform; Holiday Sales Numbers Trickle In

Retail Focus 1/9/22 – Building an Effective Retail Promotions Platform; Holiday Sales Numbers Trickle In

January 11, 2022

Our interview guest is Dan Surtees, Vice President of Strategy and Business Development at XCCommerce. He joins us to discuss the importance of flexibility in retailers’ promotions platforms, the ins and outs of developing the platforms for retailers with multiple brands, and where retailers may not currently be optimizing their promotions. In news, we discuss holiday sales numbers by way of Bath & Body Works and Bed Bath & Beyond as well as Target’s reported brick-and-mortar traffic increases during the 2021 holiday season.

Retail Focus 1/2/22 – Developments in Implementation of In-Store Audio; Hy-Vee Seeks National Growth

Retail Focus 1/2/22 – Developments in Implementation of In-Store Audio; Hy-Vee Seeks National Growth

January 3, 2022

Our interview guest is Paul Brenner, President of Audio Out-Of-Home and Chief Strategy Officer at Vibenomics; he re-joins the show to discuss various developments in in-store audio over the past two years, how c-store audio programs differ from traditional retail, and ways in which retailers can improve their approach to the medium. In news, Hy-Vee seeks “national” expansion, in the words of their CEO, and we look ahead to potential tightening in the retail real estate market as new capital floods in.

Retail Focus 12/26/21 – Retail Technology Implementation in 2022; Rite Aid’s Inventory Turns Improve

Retail Focus 12/26/21 – Retail Technology Implementation in 2022; Rite Aid’s Inventory Turns Improve

December 27, 2021

Our interview guest is Deviprasad Rambhatla, senior vice president and vertical head of retail distribution at Wipro Limited. He joins the show to discuss the landscape of retail technology in 2022, including which technologies may see more widespread implementation in the coming year. In news, Rite Aid shows evidence of greater inventory turns amidst their efforts to reduce SKU count and streamline inventory, and a KPMG survey indicates that grocery spend may once again be on the rise in 2022.

Retail Focus 12/19/21 – Finding the Right Retail Executive; Lowe’s Presents Their 2022 Preview

Retail Focus 12/19/21 – Finding the Right Retail Executive; Lowe’s Presents Their 2022 Preview

December 20, 2021

Our interview guest is Caitlin MacNamara, who co-leads the retail practice at executive search firm Russell Reynolds Associates. She joins us to discuss the process behind finding the right executives for retail c-suite openings, ways in which to evaluate appropriate fits for culture and responsibilities, and the hidden costs behind not matching the right person with a c-suite position. In news, Lowe’s issues their 2022 outlook which featured some anticipated slowing of tailwinds for home improvement, Hobby Lobby raises wages, and Neiman Marcus is rumored to potentially desire a split into three companies.

Retail Focus 12/12/21 – Creating an Effective Retail Returns Process; Good News/Bad News with Costco & GameStop

Retail Focus 12/12/21 – Creating an Effective Retail Returns Process; Good News/Bad News with Costco & GameStop

December 13, 2021

Our interview guest is Shannon Colquhoun, the VP of global industry strategy for retail and CPG with Talkdesk. She joins us to discuss the likely retail returns landscape in Q1 of 2022 and best practices for retailers seeking to streamline or provide self-path options for returns on behalf of customers. In news, GameStop and Costco both provide quarterly updates—one good and one not so good—and we look ahead to potential holiday shortages for spirits retail.

Our partner for this week’s show is Feedback Loop; visit https://go.feedbackloop.com/retail to receive three full tests for free as a part of a special offer to our listeners.

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