Retail Focus 2/2/20 – Tanger Outlets’ High Occupancy; the Experience Economy & Retail

After following up on the newly announced Lucky’s Market bankruptcy, we dive into reasons behind Tanger Outlets’ industry-leading high occupancy rates and whether they will continue into 2020. We also discuss Amazon’s earnings call, Stein Mart potentially going private, and Kohl’s commitment to smaller footprints. Our interview guest is Andrew Park, VP of CX Strategy at InMoment (inmoment.com), who joins us to discuss dynamics of the experience economy as it pertains to retail and gives case studies on why retailers should broaden their understanding of the customer experience.