The Retail Focus Podcast

Retail Focus 12/9/20 – Customers Shopping on Values; Mobile Wallet Adoption; 2020’s Returns Landscape

December 10, 2020

We’re joined by two interview guests in this episode. First is Karl Haller, Consumer Center of Competency Leader at IBM, who joins us to discuss how retail shoppers are continuing to increasingly make purchase decisions based on their values. Then, Vidya Peters, Chief Marketing Officer at Marqeta, addresses their latest data regarding mobile wallet adoption by consumers. In our news segment, we look at CBRE’s latest reverse logistics report to gain insight on what the returns landscape may look like after the 2020 holiday season.

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